How UK Bingo Sites Support Should Be
UK online bingo sites’ customers have questions. Some more than most but in the life of the most confident players think, “why did THAT happen?” This is when you would like to be able to turn to the person next to you and ask them or stick your hand up and get help from the person in charge. Not so easy on the net ;), but not impossible either. You can always ask questions in the chat rooms to other roomies and the CH but if you need something more private…
One of the best online bingo support services is theSunBingo’s 24-7 helpline service. This site’s super-special Gamesys software makes it really easy to find answers to questions you’ve got and there is an easy to use live chat service open 9am – 11pm where you can get a theSunBingo human to respond where the robot fails to find what you need.
In addition to standard email and bingo chat support channels, Virgin Bingo com also has a freephone number to answer your questions. You can even request a call back, which IMHO is one of the most underused contact methods in existence – such an easy way to save people having to hang on the end of a phone line wondering whether anyone will ever pick up the bl**dy phone the other end ever :x. See how you can bank securely, read more about safe gaming here
New bingo sites often tend to rely entirely on FAQ pages and an email address to answer players’ questions. Not so BingoBeez UK – this new bingo site that takes Ukash has a live web chat feature that feels really easy to use even if it wasn’t easy for them to set up. No phone number though :(.
New Back 2 School Bingo also has a live chat feature for contacting support, as well as an 0808 free phone telephone number. It’s gr8 to see new bingo sites in 2013 taking online bingo support so seriously. I could cry I am so happy 😥 !!!!
But what are your experiences, good and bad of bingo sites UK customer support? I’m guessing some of you have some stories to telll…?
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